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National 9-1-1 Education Month Prepares Americans for Emergencies

  1. 911 the number to know.png

  2. April 1st through the 30th, the national public safety organizations and the wireless industry will conduct outreach to the community to ensure the public is ready to access help during emergencies during National 9-1-1 Education Month.

  3. The National 9-1-1 Education Coalition, and alliance of organizations committed to collecting and promoting 9-1-1 public education resources, has created a clearing house for free 9-1-1 public education materials, available now at www.know911.org. A variety of resources are available to support both the "911: The Number to Know" campaign and education themes including:

  4. Call If You Can, Text If You Can't:

    Text-to-9-1-1 service is available in an increasing number of communities around the country. However, a traditional voice call, if possible, is still the best way to reach emergency services.

  5. Know Your Location

    Wireless calls to 9-1-1 provide location information, but 9-1-1 call takers may need more specific information. Be prepared to provide detailed information on where you are so that help can get to you as quickly as possible.

  6. Stay Calm and Don't Hang Up

    Until you are instructed to do otherwise, stay on the line so you can provide any necessary information or assistance to the 9-1-1 call taker. Even if you accidentally call 9-1-1, don't hang up. Inform the call taker that you dialed accidentally and that there is no emergency.

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