How do I report a fire?
If at all possible, call from a safe place; if at all possible leave any building where there is a fire immediately. As with any 911 call, tell the Telecommunicator the exact address or location of the fire, what is burning, and whether anyone is still inside, or otherwise threatened by the fire. If you are trapped inside a burning building tell the Telecommunicator exactly where you are in the building so that firefighters will know where to look for you. Remember that answering the Telecommunicator's questions will not slow down the response to the fire, and may help save lives and property by providing valuable information to those who are coming to help. Never try to re-enter a burning building for any reason! Doing so puts your own life at risk, and may risk the lives of others if their own rescue is delayed by firefighters rescuing you because you put yourself in danger.

Show All Answers

1. What you need to be able to tell the Telecommunicator?
2. When should I call 911?
3. What are the kinds of questions the Telecommunicator will ask?
4. How do I report a fire?
5. Do I have to stay on the phone with a Telecommunicator after I have given them all of the information I know?
6. What do I do if I accidentally call 911?
7. Can you find my location if I use my cell phone to make a 911 call?