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The original item was published from 2/24/2017 10:42:00 AM to 3/12/2017 12:00:01 AM.

News Flash

Library

Posted on: February 24, 2017

[ARCHIVED] Changes to Hoopla Service

Due to rising costs there will be some upcoming changes to HOOPLA service effective March 1st, 2017.  HOOPLA is a pay per circulation service.  A monthly cap and a daily limit have been set to insure that costs are kept within the budget limitations.  Due to this new structure the following changes will take place. 

  • The number of monthly checkouts will be reduced to 3 per person
  • You may get a message about a “daily lending limit” being reached. This means that you will need to come back the next day to checkout your item because the maximum amount of funds has been used for that day.

Because of these adjustments, we encourage you to:

  • Spread out your checkouts across the month (not checkout all 3 items on the same day)
  • Check out items earlier in the day to avoid running into the daily cap for funds.

These are some hard choices that we had to make in order to continue offering this popular service.  If we are able to secure additional funding in the coming fiscal year, the parameters of the service may be expanded again.  We will continue to advocate for more funding for digital services for our customers.

Thanks so much for your support of the Hoopla Digital service! We are happy to be able to provide it for you.

If you have questions about these adjustments, please contact Julie Raynor at julie.raynor@highpointnc.gov for additional information.

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