Appliance Rebates

Heat Pump Rebate


Residential customers whose electric service is provided by the City of High Point, a NCMPA1 member, are eligible to receive a rebate up to the amount of $400 per 16 SEER heat pump unit purchased and installed before June 30, 2019


NEW!!!

Effective January 1, 2023 New Heat Pump Rebate Amounts are in affect.

 Heat Pump SEER Existing Home Rebate New Construction Rebate
16 - 17.9         $300       $400
18+        $400       $400
 Geothermal Heat Pump        $500       $500


Program Requirements


  • Minimum capacity of 1 ton and maximum capacity of 5 tons.
  • Minimum efficiency rating of 16 SEER (seasonal energy efficiency ratio).
  • Multiple units installed at one location/by one owner are each eligible.
  • Both package heat pump systems and split-system heat pumps are eligible.


 Customer must apply for the rebate with the City of High Point, including the following information: 


  • Proof of purchase from dealer/manufacturer
  • Make
  • Model Number
  • Size (capacity)
  • Efficiency Rating (SEER and HSPF)
  • Serial Number
  • Date of Installation
  • Application must indicate "new construction" or "existing construction"
  • Application must be received by the City within 60 days of installation and City inspection.

Submitting Rebate Application


A Rebate Request Form (PDF) must be completed by the contractor / property owner and forwarded to:


City of High Point

Attn: Rebates

P.O. Box 230

High Point, NC 27261-0230


Download a copy of the rebate form, call 336-883-3111 or visit one of our Customer Service branch locations.


Inspection of Installation


The customer may select any authorized/licensed electrical or HVAC contractor who has a privilege license to work in the City of High Point and obtains the required permits.


Prior to issuing the rebate, the City of High Point requires that the installation be inspected by a City Building Code Inspector to make sure all State building codes have been followed. The cost of the inspection permit will be paid by the customer.


In addition, the City must receive all required documents before a check will be issued by the City to the name on the rebate request form. Rebates subject to ongoing funding from NCMPA1.

Water Heater Rebate


Customers whose electric service is provided by the City of High Point, a NCMPA1 member, are eligible to receive a rebate for installing an energy efficient electric water heater (30 gallons or more). The amount of rebate is up to $150 per water heater (actual cost).


Program Requirements


  • Minimum capacity of 30 gallons or more
  • Multiple units installed at one location/by one owner are each eligible
  • Water heater must be electric
  • A tank less water heater qualifies if it is replacing the whole house water heater
  • The customer must apply for the rebate within 60 days of the installation
  • Only one rebate per 5 years will be allowed on the same piece of equipment at the same location

Customer must apply for the rebate with the City of High Point, including the following information:

  • Proof of purchase from dealer / manufacturer
  • Water heater KW
  • Water heater gallons
  • Date of Installation 
  • Application must be received by the City within 60 days of installation and City inspection.

Submitting Rebate Application


A Rebate Request Form (PDF) must be completed by the contractor / property owner and forwarded to:


City of High Point

Attn: Rebates

P.O. Box 230

High Point, NC 27261-0230


Download a copy of the rebate form, call 336-883-3111 or visit one of our Customer Service branch locations.


Inspection of Installation


The customer may select any authorized / licensed plumbing contractor who has a privilege license to work in the City of High Point and obtains the required permits.


Prior to issuing the rebate, the City of High Point requires that the installation be inspected by a City Building Code Inspector (see comment below) to make sure all State building codes have been followed. The cost of the inspection permit will be paid by the customer.


In addition, the City must receive all required documents before a check will be issued by the City to the name on the rebate request form.


Permit Exception


A permit is not required for one or two family homes if the water heater is installed by a licensed plumber and it is not a conversion from a gas water heater to electric water heater. If not installed by a licensed plumber a permit and necessary inspection(s) are required.