Water Meter Change Out Program

The City of High Point may replace water meters serving your property as part of our routine meter change out program. The water system for a home or other property is connected to the city water main via a water meter. You may see a technician(s) working in or around your water meter box. During a meter replacement, water will be temporarily cut-off to complete the installation.

The property owner is responsible for the maintenance and replacement of any portion of the water system from the meter to their house/building. A diagram showing the division between what is the City's responsibility and what is the responsibility of the property owner can be found below.

Illustration on how to locate water, shows house with lines to the street to meter


If during a meter change out, we discover an issue with your plumbing that would prevent us from completing the installation, we will notify you as soon as possible to prevent an interruption in service.