Frequently Asked Questions And Additional Information

Hydrant Meter - "I need water for my construction site."

For water access at a construction site, you may need a hydrant meter…please visit: 

https://www.highpointnc.gov/958/Frequently-Asked-Questions

Water Meter Purchase - "I need to purchase a water meter for my newly constructed home or building; this is for new service that presently does not have a water meter.

Here is a link for information. However, you will need to visit the Public Service admin office to make you purchase.

https://www.highpointnc.gov/Faq.aspx?QID=275

 Information on how to build a shed or install a fence.

Please contact Planning & Development at 336-883-3328 or visit:

http://www.buildhighpoint.com/

I would like to rent a room for a baby shower, birthday party, etc. 

Please contact Parks and Recreation -336-883-3469 or visit: 

https://www.highpointnc.gov/378/Rental-Options

I had some electrical work done, do I need an inspection?

Please contact Inspections -336-883-3151 or visit:

http://www.buildhighpoint.com/

I had a water heater installed does that need an inspection?

Please contact Inspections -336-883-3151 or visit:

http://www.buildhighpoint.com/


If you have questions regarding appliance rebates, please visit:

 https://www.highpointnc.gov/531/Appliance-Rebates


If you are uncertain on who to contact regarding a city service, please contact Customer Service at 336-883-3111.


How do I pay my electric and water bill?

Pay Your Utility Bill

 What are the water rate(s) in High Point?

Water & Sewer Rate Schedule

What are the electric rate(s) in High Point?

https://www.highpointnc.gov/447/Electric-Rate-Schedule

Why has my water consumption increased?

Why Has My Water Consumption Increased

How is my utility bill calculated?

https://www.highpointnc.gov/350/How-Your-Bill-is-Calculated


Other Utilities

View the following contact information for other utilities within the High Point area.

North State

  • New Service Sign Up: 336-886-3720
  • Repair Service: 336-886-3900

Davidson Water

  • New Connections: 336-731-2341

City of Greensboro, Water & Sewer

  • New Connections: 336-373-2055 

Piedmont Natural Gas

  •  Emergency (gas leaks) and other services: 800-752-7504 

Duke Energy

  • Business Office: 800-653-5307
  • Outage Number: 800-POWER-ON(800-769-3766)

Spectrum

  • New Service Sign-Up & Repairs: 877-566-4892