ADA Compliance

woman with prosthesis
couple walking
back view of a wheelchair

Americans With Disabilities Act Public Notice

The City of High Point does not discriminate on the basis of disability in its programs, services, activities or employment practices.

If you need auxiliary aids and services for effective communication (such as a sign language interpreter, an assistive listening device or print material in digital format) or a reasonable modification to programs, services or activities, contact the ADA Coordinator as soon as possible, preferably five days before the activity or event.

A grievance procedure is available to resolve complaints.

Upon request, this notice is available in alternative formats such as large print or Braille.

ADA Transition Plan Survey

The City of High Point is completing an ADA Transition Plan.  This plan will look at barriers to accessibility and strategies to address a variety of issues that impact the accessibility of City services, facilities, sidewalks and streets in the public right-of-way. This survey is intended to inform the ADA Transition Plan update by generating priorities for improving City-owned infrastructure throughout the municipality.
Please fill out the short 11 question survey on accessibility. It should take approximately 5-7 minutes to complete. “Walking” refers to rolling, pushing, walking, jogging, using mobility devices or any movement in the public right of way not designated for vehicular traffic specifically.

If you have any questions, feel free to reach out to Assistant City Manager/ADA coordinator Eric Olmedo. 

Eric Olmedo
Assistant City Manager/ADA Coordinator

211. S. Hamilton Street; PO Box 230
High Point, NC 27261
Fax: 336-882-7027
Telephone: 336-883-3018

Americans with Disabilities Act Grievance Procedure

Complaints concerning discrimination on the basis of disability by the City of High Point may be sent to the ADA Coordinator.  The ADA Coordinator will contact the complaint within 15 calendar days after receipt of the complaint to discuss the complaint and will respond in writing within 15 days of the discussion.